The Productivity Booster
Implementing an adequate performance management system constitutes the backbone of a communication culture within your organization.
Whether based on the feedback reporting of one or multiple stakeholders, an objective and fair review process inevitably drives your employees to become more effective and fulfilled at work, as they will know the extent to which they are achieving their business goals and their interpersonal objectives.
HR Consultant & Trainer Jessica Najjar Akiki exposes the various performance management systems, and analyses the pros and cons of each. She takes you through the steps needed to develop a comprehensive system including quantitative and qualitative performance criteria. She describes how to set the right measures to manage people and conduct effective performance appraisal meetings as a means for assessing and improving performance.
She also explains how to set a follow-up system that makes data collection easier and allows performance indicators to remain updated and aligned with changing organizational priorities.
Course Objectives:
- Define performance management and its objectives
- Identify a suitable performance review system for your organization
- Set quantitative and qualitative performance measures for your employees
- Conduct effective and focused performance appraisal meetings
What you will learn:
- Performance Management Cycle
- Performance Management Systems
- Goals Setting/ KPIs/ Balanced Scorecard
- Performance Appraisal
Target Competencies:
- Analytical thinking
- Applying HR expertise
- Planning & Organizing
- Communication
- Setting goals & objectives
- Meetings Management
Target Audience:
Course Format:
Course Agenda:
1. Performance Management Cycle
- Definition
- Principals
- Challenges
3. Performance Appraisal
- Appraisal Meeting
- Handling Difficult Personalities
2. Performance Management Systems
- Definition & Process
- Performance Criteria (Quantitative & Qualitative)